China / Hong Kong
CCC Trading Ltd.
Email: bobby@freecity.com.hk
USA
Formosagolden Company
bighoneybee2003@yahoo.com
Taiwan
DEL Distribution Co.
Email: el@elsilver.com
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1. What is 925 sterling silver?
A: The 100% pure silver is very soft, it's difficult to shape up, so adding some copper or other metal up, the silver just can be shaped. The percentage of silver in this kind of collections is more than 92.5%, we call them as sterling silver.
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2. How about the repair services?
A: If you find any product bought from us get broken, you can take picture of this broken product first, then email to us, we will replace a new one in your next shipping.
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3. Can I buy the sample first?
A: Sure you can buy the sample first, the sample price is 20% Off of retail price. Paying by Western Union, sending by FedEx*.
* The payment of sending, duties and taxes are paid by recipient.
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4. How about the shipping details?
A: Before you start this business, please apply FedEx account first. After we got your payment, we'll start to prepare your order then send to you*.
* When the products have stock.
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5. How about the methods of payment?
A: All payment will count in USD, you can send the payment by bank to bank or through Western Union.
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6. How to do the maintenance of 925 sterling silver collections?
A: - Keep away from any chemical.
- Don't wear it when dipping in the sea or the hot spring.
- Push it in our package if not wear for a long time.
- Clean it by Silver Wiper.
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